This letter is to advise you of our complete satisfaction, starting with the original notification you your office (our clients) of the damage, the response from C2C (Now Unity Glass). The damaged door/window was repaired the very next days by lunchtime. In your letter (our clients’) you stated your aim is to “Deliver Excellent Service” this you and all concerned have achieved if not surpassed. Thankyou for your help and excellent service.